Corrections Policy & Error Reporting | OnlineJyotish.com
📅 Last Updated: September 12, 2026 | ✍️ Maintained by: Editorial Team, OnlineJyotish.com | 🔍 Reviewed by: Sri Santhosh Kumar Sharma Gollapelli
At OnlineJyotish.com, accuracy is the foundation of our 20+ years of trusted service since 2004. We take special care with time-sensitive content like Panchang calculations, Sankashti Chaturthi moonrise timings, eclipse predictions, and muhurta calculations. This page explains how to report inaccuracies and our transparent correction process.
Quick Answer: How to Report an Error
Email: admin@onlinejyotish.com
Include: Page URL, your city/timezone, description of the issue, and screenshots if possible.
Response Time: Within 24-48 hours for acknowledgment; material corrections typically completed within 3-5 business days.
📋 Table of Contents
1. Our Commitment to Accuracy
Since 2004, OnlineJyotish.com has served millions of users worldwide with authentic Vedic astrology calculations and predictions. Under the guidance of Sri Santhosh Kumar Sharma Gollapelli, a Vedic astrologer with over 26 years of experience, we maintain the highest standards of computational accuracy and editorial integrity.
We understand that our users rely on our data for important life decisions—marriage muhurtas, vrat observances, eclipse viewings, and auspicious timings. This responsibility drives our rigorous correction policy.
2. How to Report an Error
To help us verify and correct issues quickly, please include the following details in your report:
Required Information:
- Page URL and Section: Complete URL and specific section (e.g., "Moonrise table – August 2025")
- Location Details: Your city, state, country, and timezone (as detected or manually entered)
- Issue Description: Clear explanation of what appears incorrect and why
- Supporting Evidence: Screenshots, alternative source references, or calculation comparisons
- Device Information: Browser, device type (optional but helpful)
Contact Channels:
- 📧 Primary Email: admin@onlinejyotish.com
- 📧 General Contact: admin@onlinejyotish.com
- 📝 Contact Form: Submit via our contact page
3. Our Correction Workflow
When you report an issue, our team follows a systematic four-step process:
Step 1: Acknowledge
We log every report in our tracking system and send an acknowledgment within 24-48 hours. Our team then attempts to reproduce the reported issue.
Step 2: Verify
We re-run calculations using the
Swiss Ephemeris (swetest) with the reported location, DST settings, and topocentric parameters to confirm accuracy.
Step 3: Fix
If an error is confirmed, our technical team corrects the code, data, or content immediately. Changes undergo quality review before publishing.
Step 4: Disclose
For material corrections, we add a visible correction note with timestamp, ensuring complete transparency with our users.
4. Corrections vs. Updates: Understanding the Difference
We classify content changes into three categories based on their impact on users:
| Type | Description | Public Notice |
|---|---|---|
| Material Correction | Fixes that change a date, time, rule interpretation, or outcome displayed to users (e.g., corrected moonrise time, revised Tithi) | ✅ Visible note + timestamp |
| Routine Update | Annual recalculations, new city support, UI improvements, content refreshes | 📝 Logged internally; notice only if meaning changes |
| Minor Edit | Typos, formatting improvements, link updates, spelling corrections | ❌ No public notice required |
5. Timestamps & Versioning
We maintain transparent versioning across all our content to help you verify freshness and accuracy:
- ✅ "Last updated" line: Displayed below the H1 on most informational pages
- ✅ Per-row timestamps: Calculator and data table outputs include computed timestamps in markup or schema
- ✅ Correction logs: Material corrections show both original and corrected values where appropriate
- ✅ Schema.org dateModified: Machine-readable timestamps for search engines
- ✅ Algorithm version: Swiss Ephemeris version and Ayanamsha setting documented
6. Content Removal Policy
Our default approach is to correct and annotate rather than remove content. This preserves transparency and allows users to understand our editorial history.
We may unpublish content only in rare circumstances:
- ⚖️ Legal compliance requirements (copyright claims, court orders)
- 🔒 Privacy concerns or data protection issues
- ⚠️ Safety issues or content that could cause harm
- 🔄 Complete service discontinuation
When content is unpublished, we place a brief explanation on an appropriate page to maintain transparency.
7. Technical Accuracy Standards
Our calculations adhere to the highest technical standards in Vedic astrology:
Calculation Engine:
- Swiss Ephemeris: Industry-standard astronomical calculation library
- Ayanamsha: Lahiri (Chitrapaksha) - officially adopted by the Indian government
- Precision: Planetary positions accurate to arc-second level
- Time Zones: Automatic DST and historical timezone support
- Topocentric Calculations: Location-specific for precise moonrise, sunrise, eclipse timings
- Database Coverage: 195+ countries, 45,00000+ cities worldwide
Classical References:
- Brihat Parashara Hora Shastra (BPHS)
- Jaimini Sutras
- Krishnamurti Paddhati (KP)
- Muhurta Chintamani
- Prashna Marga
- Many more classics...
8. Frequently Asked Questions
Q: How quickly are errors corrected after reporting?
A: We acknowledge reports within 24-48 hours. Material corrections involving date/time calculations are typically resolved within 3-5 business days after verification. Critical issues affecting current-day observances are prioritized for same-day fixes.
Q: Do you notify users when corrections are made?
A: Yes, for material corrections we add a visible correction note with timestamp directly on the affected page. If you reported the issue, you'll also receive an email confirmation when the fix is deployed.
Q: What if I disagree with the correction decision?
A: If our verification doesn't confirm your reported issue, we'll explain our calculation methodology. For classical interpretation differences, we may cite our traditional sources. You're welcome to provide additional evidence for re-review.
Q: Are corrections applied retroactively to previous predictions?
A: Personalized reports and consultations delivered to clients are based on the calculation engine at that time. If a significant calculation error is discovered, affected clients are notified individually with updated information.
Q: Why might Panchang times differ between websites?
A: Differences typically arise from: (1) Different Ayanamsha systems (we use Lahiri), (2) Topocentric vs. geocentric calculations, (3) Varying horizon/refraction models for sunrise/moonrise, (4) DST handling variations. We document our methodology transparently.
Q: Can I see a history of corrections made to a specific page?
A: Material corrections are documented on the affected page with timestamps. For detailed version history or audit trails, contact our editorial team at admin@onlinejyotish.com.
Related Editorial Standards
For complete transparency about our content standards and editorial practices, please review:
🏆 20+ Years of Trusted Accuracy
Since 2004, OnlineJyotish.com has maintained an unwavering commitment to astrological accuracy and editorial transparency. Our correction policy is a testament to this dedication.
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